Outage in Sinch
Delivery Issue Chile - Claro
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced a minor SMS delivery incident affecting the Claro network in Chile on November 13, 2026, lasting approximately 30 minutes. The impact included failed and delayed messages in both directions (MT and MO), as well as missing and late delivery receipts on the LATAM SMS platform. The incident was resolved by 02:10 UTC with no further action required.
We are currently observing delivery issues in Chile - Claro
Incident Start Time: 2026-11-13 01:40 UTC
Impact: Failed MT's/Delayed MT's/Delayed MO's/Failed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/13/2026 02:27AM
This incident has been resolved.
Incident Start Time: 2026-11-13 01:40 UTC
Incident End Time: 2026-11-13 02:10 UTC
INVESTIGATING
1 day ago - at 11/13/2026 01:59AM
We are currently observing delivery issues in Chile - Claro
Incident Start Time: 2026-11-13 01:40 UTC
Impact: Failed MT's/Delayed MT's/Delayed MO's/Failed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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