Outage in Sinch
Delivery Issue - SMS Verification - China
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS verification delivery issues affecting traffic destined for China, beginning November 6, 2026, and lasting approximately 96 hours. The impact included delayed and failed message deliveries, as well as missing and late delivery receipts. The incident remained under investigation throughout its duration with no resolution update provided.
We are currently observing delivery issues towards China for SMS Verification traffic.
Incident Start Time: 2026-11-06 02:57 UTC
Impact: Delayed MTs/Failed MTs/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS VerificationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 days ago - at 11/10/2026 01:08AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 11/09/2026 12:53AM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 11/08/2026 01:01AM
We are continuing to investigate this issue.
INVESTIGATING
7 days ago - at 11/07/2026 12:02AM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 11/06/2026 03:13PM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 11/06/2026 10:03AM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 11/06/2026 07:01AM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 11/06/2026 05:05AM
We are currently observing delivery issues towards China for SMS Verification traffic.
Incident Start Time: 2026-11-06 02:57 UTC
Impact: Delayed MTs/Failed MTs/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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