Outage in Sine

Some iPad check-ins requiring email or mobile when both should be optional

Resolved Minor
October 02, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

Incident Report

When a site requires neither email nor mobile upon check-in, Sine Point Pro (iPad app) currently enforces at least one to be specified. The issue has been identified and a fix is in progress.
Components affected
Sine Point iPad App (iOS)

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/03/2024 07:28AM

This incident has been resolved.

MONITORING over 1 year ago - at 10/03/2024 01:33AM

A new version of SinePoint Pro (iPad app) has been released. Please update to the latest version. We will continue to monitor for any further issues.

IDENTIFIED over 1 year ago - at 10/02/2024 03:16AM

When a site requires neither email nor mobile upon check-in, Sine Point Pro (iPad app) currently enforces at least one to be specified. The issue has been identified and a fix is in progress.

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