Outage in Singlewire Software
Elevated Telephony Error Rates
Resolved MinorIncident Report
We have received reports from Twilio of elevated errors that may prevent InformaCast from sending SMS and phone calls. Consider sending through other channels (such as email) for critical notifications.
For additional information, please visit: https://status.twilio.com/
We will update this incident when more information is made available.
Components affected
Singlewire Software Phone Call Notifications Singlewire Software SMS NotificationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 09/01/2026 06:34PM
This incident has been resolved.
MONITORING
15 days ago - at 09/01/2026 06:12PM
A fix has been implemented and telephony services are operating normally. We will continue to monitor for any further impact.
IDENTIFIED
15 days ago - at 09/01/2026 05:11PM
We have received reports from Twilio of elevated errors that may prevent InformaCast from sending SMS and phone calls. Consider sending through other channels (such as email) for critical notifications.
For additional information, please visit: https://status.twilio.com/
We will update this incident when more information is made available.
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