Outage in Sisense
Search engine is not working as expected
Resolved Minor
September 06, 2022 - Started over 3 years ago
Official incident page
Official incident page
Incident Report
Search engine in the Sisense for CDT application is not working as expected for some users. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 09/09/2022 11:48AM
Search Engine functionality should be restored. In case of opposite contact Sisense, Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
IDENTIFIED
over 3 years ago - at 09/07/2022 03:12PM
The issue is isolated to the combination of Slate.js and the browser that uses it. As the workaround please use Mozilla or Safari internet browse if that is allowed by the corporate policy. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
INVESTIGATING
over 3 years ago - at 09/06/2022 01:59PM
The issue appeared right after the update of Google Chrome from version 104 to 105 version. As a workaround, please use Mozilla or Safari internet browser.
The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
INVESTIGATING
over 3 years ago - at 09/06/2022 01:14PM
Search engine in the Sisense for CDT application is not working as expected for some users. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
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