Outage in Skai

Skai Scheduled Reports Issue

Resolved Major
May 10, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We're currently experiencing an issue with scheduled reports. Some fusion and structure scheduled reports are currently failing to run across many Skai servers.

The data in Skai is not affected by this issue and is up to date.
 All analysis view reports are unaffected. Our engineers are actively investigating the issue and we will continue to update you on this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/10/2025 07:19PM

The issue is now fully resolved.

All affected failed reports were successfully re-run by our team.

IDENTIFIED about 1 month ago - at 05/10/2025 03:15PM

The issue has been identified and our engineers have released a fix which is currently being deployed to all affected servers.

INVESTIGATING about 1 month ago - at 05/10/2025 02:34PM

We're currently experiencing an issue with scheduled reports.

Some fusion and structure scheduled reports are currently failing to run across many Skai servers.

The data in Skai is not affected by this issue and is up to date.


All analysis view reports are unaffected.

Our engineers are actively investigating the issue and we will continue to update you on this issue.

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