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Outage in Skai

General data delays in Skai platform

Major
May 28, 2026 - Started about 4 hours ago
Official incident page

Incident Report

Our engineering team identified a delay in our internal data synchronization process caused by a third party. The outcome of that data delay is a disruption to some of our features as will be listed below. We have already reached out to the third party in charge and are waiting on answers.
Components affected
Skai Instacart Skai LinkedIn Skai Meta Skai Citrus Ads Skai Criteo Skai Citrus Ads Skai Pinterest Skai Sam's Club Skai Walmart Skai PromoteIQ Skai Meta Skai Sam's Club Skai Snapchat Skai TikTok Skai Criteo Skai PromoteIQ Skai Google Skai Amazon Skai Criteo Skai Pinterest Skai Apple Search Ads Skai Walmart Skai Walmart Skai LinkedIn Skai Walmart Skai Instacart Skai Microsoft Skai Microsoft Skai Citrus Ads Skai Amazon Skai Amazon DSP Skai Criteo Skai LinkedIn Skai Meta Skai LinkedIn Skai Citrus Ads Skai PromoteIQ Skai Walmart Skai PromoteIQ Skai PromoteIQ Skai PromoteIQ Skai Amazon Skai Amazon Skai Amazon Skai Microsoft Skai Pinterest Skai Apple Search Ads Skai TikTok Skai TikTok Skai Meta Skai Apple Search Ads Skai Apple Search Ads Skai Snapchat Skai Snapchat Skai Instacart Skai Criteo Skai TikTok Skai Pinterest Skai PromoteIQ Skai Instacart Skai Microsoft Skai Sam's Club Skai Pinterest Skai LinkedIn Skai Snapchat Skai Instacart Skai TikTok Skai Microsoft Skai Amazon DSP Skai Amazon DSP Skai Instacart Skai Apple Search Ads Skai Apple Search Ads Skai Criteo Skai Meta Skai LinkedIn Skai Microsoft Skai Citrus Ads Skai Citrus Ads Skai LinkedIn Skai Snapchat Skai Pinterest Skai Instacart Skai Meta Skai Amazon DSP Skai Amazon DSP Skai Pinterest Skai Sam's Club Skai Sam's Club Skai Snapchat Skai TikTok Skai TikTok Skai Sam's Club Skai Sam's Club Skai Amazon Skai Google Skai Amazon Skai Google Skai Google Skai Microsoft Skai Snapchat Skai Walmart Skai Citrus Ads Skai Walmart Skai Criteo Skai Meta Skai Apple Search Ads Skai Amazon DSP Skai Amazon DSP Skai Google Skai Google Skai Google

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IDENTIFIED about 4 hours ago - at 05/28/2026 09:27AM

Our engineering team identified a delay in our internal data synchronization process caused by a third party. The outcome of that data delay is a disruption to some of our features as will be listed below.
We have already reached out to the third party in charge and are waiting on answers.

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