Outage in Skai

Amazon Advertising Data Sync Degradation

Resolved Minor

August 01, 2026 - Started about 20 hours ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue affecting Amazon Advertising campaign data synchronization. Some processes may be delayed as a result. Our investigation points to an issue on Amazon's side. We have escalated to Amazon and are actively working towards resolution.

Components affected

Skai Amazon Skai Amazon Skai Amazon Skai Amazon

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 15 hours ago - at 08/01/2026 04:29PM

The issue affecting campaign sync and BDS downloads has been fully resolved. All processes are running normally.
Please note that as part of our investigation, Amazon negative targeting has been temporarily disabled. We are working with Amazon to investigate the root cause and will provide a further update once it has been reinstated.
Thank you for your patience.

MONITORING about 16 hours ago - at 08/01/2026 02:58PM

We have identified the root cause as an issue with the Amazon Advertising API. We have implemented a workaround and are currently monitoring to confirm full recovery. We will provide a further update shortly.

INVESTIGATING about 20 hours ago - at 08/01/2026 11:04AM

We are currently investigating an issue affecting Amazon Advertising campaign data synchronization. Some processes may be delayed as a result.

Our investigation points to an issue on Amazon's side. We have escalated to Amazon and are actively working towards resolution.

Latest Skai outages

General data delays in Skai platform - 2 months ago

Amazon AWS experiencing outage - 3 months ago

Missing Amazon Stream Performance Data for some Accounts - 5 months ago

Criteo API Outage - 5 months ago

Walmart Performance Data Delays - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook