Outage in Skribble AG
Signature protocols not available for newly created documents
Resolved Minor
August 27, 2025 - Started 2 months ago
- Lasted about 6 hours
Incident Report
We have identified an issue where signature protocols cannot currently be downloaded for newly created documents. Our team is actively investigating the cause and working on a resolution.**Impact:** Users may experience errors when attempting to access signature protocols for documents created today.
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Latest Updates ( sorted recent to last )
INVESTIGATING
2 months ago - at 08/27/2025 01:03PM
We have identified an issue where signature protocols cannot currently be downloaded for newly created documents. Our team is actively investigating the cause and working on a resolution.**Impact:** Users may experience errors when attempting to access signature protocols for documents created today.
MONITORING
2 months ago - at 08/27/2025 02:29PM
We have identified the root cause of the issue. It was caused by high event load. Systems are recovering, and signature protocols are becoming available again. We continue to monitor.
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