Outage in Skribble AG

Signature protocols not available for newly created documents

Resolved Minor
August 27, 2025 - Started 25 days ago - Lasted about 6 hours

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Outage Details

We have identified an issue where signature protocols cannot currently be downloaded for newly created documents. Our team is actively investigating the cause and working on a resolution.**Impact:** Users may experience errors when attempting to access signature protocols for documents created today.
Latest Updates ( sorted recent to last )
INVESTIGATING 25 days ago - at 08/27/2025 01:03PM

We have identified an issue where signature protocols cannot currently be downloaded for newly created documents. Our team is actively investigating the cause and working on a resolution.**Impact:** Users may experience errors when attempting to access signature protocols for documents created today.

MONITORING 25 days ago - at 08/27/2025 02:29PM

We have identified the root cause of the issue. It was caused by high event load. Systems are recovering, and signature protocols are becoming available again. We continue to monitor.

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