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Outage in Slack

Trouble loading some elements (images, files, & other media) on slack.com pages and on the Slack app

Resolved Minor
April 14, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We're investigating reports of issues loading elements such as images, icons, and other media in Slack and on slack.com (including admin pages). We'll be back with another update once we have news to share.

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Latest Updates ( sorted recent to last )
about 1 year ago - at 04/14/2025 10:09PM

Some affected elements should be loading correctly in Slack and on slack.com again, but we're still noticing some unexpected formatting with highlighting or buttons in admin pages. We'll provide another update as soon as we have more information to share. 

about 1 year ago - at 04/14/2025 09:37PM

Users should no longer be having issues loading elements in Slack and on slack.com, but some users may still be seeing unexpected formatting with highlighting or buttons in some admin pages. We’re continuing to investigate and will be back with another update once we know more.

about 1 year ago - at 04/14/2025 09:10PM

We're seeing signs of recovery and users may notice elements loading as expected upon a refresh of the webpage they're on or their app (Cmd/Ctrl + Shift + R). We'll be back with another update once we're sure things are back to normal. Thanks for bearing with us in the meantime.

about 1 year ago - at 04/14/2025 08:47PM

We're investigating reports of issues loading elements such as images, icons, and other media in Slack and on slack.com (including admin pages). We'll be back with another update once we have news to share.

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