Outage in Slido

Major Outage

Resolved Major

March 02, 2026 - Started about 2 months ago - Lasted 31 minutes
Official incident page

Incident Report

Summary AI Generated

Slido experienced a major outage lasting 31 minutes that impacted all services at slido.com and integrations, particularly affecting Webex users due to authentication and login issues. The problem was traced to disruptions in UAE AWS datacenters that affected Webex authentication systems. The issue was resolved after implementing a fix and monitoring the results.

We’re aware of an issue causing a major outage for Webex users that’s impacting all Slido services at slido.com and integrations. The issue appears to be related to Webex authentication and login, most likely due to disruptions affecting UAE AWS datacenters. Our team is actively investigating and working to understand the full scope and resolve the problem. We’ll provide updates here as soon as we have more information. Thank you for your patience.

Components affected

Slido slido.com website

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/02/2026 09:30AM

The issue has now been resolved and the service is operating normally again. Thank you for your patience while this was being addressed.

MONITORING about 2 months ago - at 03/02/2026 09:23AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 03/02/2026 09:00AM

We’re aware of an issue causing a major outage for Webex users that’s impacting all Slido services at slido.com and integrations. The issue appears to be related to Webex authentication and login, most likely due to disruptions affecting UAE AWS datacenters. Our team is actively investigating and working to understand the full scope and resolve the problem.

We’ll provide updates here as soon as we have more information. Thank you for your patience.

Latest Slido outages

Major Outage of United Arab Emirates region - about 2 months ago

Major Service Disruption for Webex accounts - about 2 months ago

Degraded performance - 2 months ago

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Issue with creating and editing quizzes - 5 months ago

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