Outage in Slido
Major Outage of United Arab Emirates region
Resolved MajorIncident Report
Summary AI Generated
Slido experienced a major outage in the United Arab Emirates region lasting approximately 11 days, affecting both the participant and admin apps at slido.com due to vendor disruptions at UAE datacenters. Other regional datacenters remained operational throughout the incident. The issue was resolved by implementing a functional workaround for UAE-based users, who can contact support to regain access to the service.
We’re aware of an issue causing a major outage that’s impacting Slido services at slido.com and integrations for our UAE datacenters. Other datacenters are not impacted and Slido operates smoothly there. Our team is actively investigating and working to understand the full scope and resolve the problem.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 03/13/2026 02:26PM
We now consider this issue to be resolved as we have a functional workaround for users based in the UAE. If you were previously on the UAE server and need access to Slido, please contact support@slido.com and we will be able to set this up for you.
IDENTIFIED
28 days ago - at 03/02/2026 10:37AM
We are continuing to work on a fix for this issue.
IDENTIFIED
28 days ago - at 03/02/2026 09:56AM
The issue has been identified and is due to vendor disruptions affecting UAE datacenters. We are actively monitoring services in UAE but there is nothing we can do at the moment. We do not have a recovery estimation from UAE datacenters at the moment. We will keep you updated.
INVESTIGATING
28 days ago - at 03/02/2026 09:36AM
We’re aware of an issue causing a major outage that’s impacting Slido services at slido.com and integrations for our UAE datacenters. Other datacenters are not impacted and Slido operates smoothly there. Our team is actively investigating and working to understand the full scope and resolve the problem.
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