Outage in SlimPay

[PRODUCTION] [Important Information] - Dashboard unavailability

Resolved Minor
October 31, 2023 - Started about 1 year ago - Lasted 31 minutes
Official incident page

Need to monitor SlimPay outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SlimPay, and never miss an outage again.
Start Free Trial

Outage Details

[EN] Dear customers, We would like to inform you that our Dashboard is temporally unavailable. We understand the importance of accessing our platform, that is why our technical team is working to solve the issue as soon as possible, and we will provide an update when we have more information. If you have any urgent needs or concerns during this time, please do not hesitate to contact our support team at support@slimpay.com. Thank you for your understanding, Best regards, The SlimPay team [FR] Chers clients, Nous voulons vous informer que notre Dashboard est temporairement indisponible. Nous comprenons l'importance d'avoir accès à l'interface, c'est pourquoi nos équipes techniques travaillent afin de résoudre le problème le plus rapidement possible. Nous vous fournirons une mise à jour dès que nous aurons plus d'informations. Si vous avez des besoins ou des préoccupations urgents pendant cette période, n'hésitez pas à contacter notre équipe de support à support@slimpay.com. Nous vous remercions de votre coopération. Cordialement, L'équipe SlimPay
Components affected
SlimPay Backoffice / Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/31/2023 11:00AM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 10/31/2023 10:54AM

[EN]
Dear customers,

We would like to inform you that our Dashboard is temporally unavailable. We understand the importance of accessing our platform, that is why our technical team is working to solve the issue as soon as possible, and we will provide an update when we have more information.

If you have any urgent needs or concerns during this time, please do not hesitate to contact our support team at support@slimpay.com.

Thank you for your understanding,

Best regards,

The SlimPay team

[FR]
Chers clients,

Nous voulons vous informer que notre Dashboard est temporairement indisponible. Nous comprenons l'importance d'avoir accès à l'interface, c'est pourquoi nos équipes techniques travaillent afin de résoudre le problème le plus rapidement possible.

Nous vous fournirons une mise à jour dès que nous aurons plus d'informations.

Si vous avez des besoins ou des préoccupations urgents pendant cette période, n'hésitez pas à contacter notre équipe de support à support@slimpay.com.

Nous vous remercions de votre coopération.

Cordialement,

L'équipe SlimPay

Be the first to know when SlimPay and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime