Outage in SmartTech

Lumio intemittent error

Resolved Major

September 18, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating issue where Users can't login to Lumio. Lumio users may see a 'website is temporarily unavailable message'.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/18/2025 06:56PM

Issue is resolved. Users should be able to login to Lumio

MONITORING 5 months ago - at 09/18/2025 05:16PM

We believe the issue had been resolved and Users should be able to login to Lumio. We will continue to monitor the recovery.

INVESTIGATING 5 months ago - at 09/18/2025 04:18PM

We are currently investigating issue where Users can't login to Lumio.
Lumio users may see a 'website is temporarily unavailable message'.

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