Outage in SmartTech
SMART Services Unavailable
Resolved MajorIncident Report
Our cloud hosting provider is currently experiencing an outage which is impacting Lumio access and logins to other SMART products, including Notebook and iQ. We are investigating and will provide updates as we receive them.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/12/2025 10:42PM
The Google services we depend on are operational again and we have verified that SMART services are operating correctly.
MONITORING
11 months ago - at 06/12/2025 08:31PM
Google is reporting that they have repaired the issue across most regions and we can confirm that SMART services and Lumio are available for many of our customers, but not all. There is no ETA for complete recovery, and we will continue to monitor.
MONITORING
11 months ago - at 06/12/2025 07:25PM
We are continuing to monitor the global cloud outage at Google, and expect SMART Services to be restored in tandem with the resolution of this outage. We will continue to provide updates as we see the status change.
INVESTIGATING
11 months ago - at 06/12/2025 06:42PM
Our cloud hosting provider is currently experiencing an outage which is impacting Lumio access and logins to other SMART products, including Notebook and iQ. We are investigating and will provide updates as we receive them.
Latest SmartTech outages
Lumio Outage - Middle East - about 1 month ago
Lumio intermittent error - about 2 months ago
Smart Mirror Degradation - 3 months ago
SMART Mirror Service Degradation - 4 months ago
Standards and strands not working for AI generated quizzes - 6 months ago
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