Is Smart Send Down? Check current status

Check if Smart Send is down, official outages, user-reported issues, and outages map.

Current Smart Send status

Smart Send is working normally

Updated from Smart Send official status page a few minutes ago

Smart Send not working for you?

Smart Send service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Smart Send Outage Map

View Smart Send Reports Map

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Smart Send recent outages and downtime history

IsDown has tracked 19 incidents since started monitoring Smart Send status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Smart Send outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Dec 17, 2021
08:09 AM EST
Minor
GLS Server incident
GLS servers are currently having temporarily down periods with a server 500 error.
3 months
Jul 08, 2021
08:59 AM EDT
Minor
Shopify app has long response time
Shopify app is currently unavailable. We are investigating the issue with long response time from...
9 months
Jun 08, 2021
06:11 AM EDT
Minor
Showing pickup points for PostNord
Some pickup points from PostNord are returned without a GPS coordinate which makes it impossible ...
10 months
May 31, 2021
02:34 AM EDT
Major
Incident when booking labels
An issue from a subcontractor is causing issues when saving a booked PDF shipping label in the da...
10 months
Dec 07, 2020
07:21 AM EST
Minor
Label generation incidence
We are currently investigating this issue.
over 1 year
Sep 18, 2020
09:00 AM EDT
Minor
DAO API down
We are currently investigating this issue.
over 1 year
Sep 07, 2020
10:00 PM EDT
Minor
Pacsoftonline disturbance.
Disturbance on pasoftonline caused by a maintenance issue. https://unifaun.statuspage.io/#past-i...
over 1 year
Sep 03, 2020
09:00 AM EDT
Minor
GLSs API not responding
GLS has an issue with their system that results in errors when trying to creating labels.
over 1 year
Aug 24, 2020
08:00 PM EDT
Minor
DAO365 API down
DAO is currently experiencing long response times on their API. DAO is working on the issue.
over 1 year
Jun 24, 2020
06:00 PM EDT
Minor
Pacsoftonline disturbance.
Different disturbances on pacsoftonline.com including unifaunonline and deliverycheckout.
almost 2 years
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Looking to track Smart Send outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Smart Send status

See what users are saying about Smart Send issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Smart Send components or services current status

Component Status
Smart Send Dashboard OK
Shipments and shipping labels OK
Pick-up points OK
Carrier EDI (used for shipping labels) OK
Website OK
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Logistics management system that tracks and manages shipments, parcels, and items with main, legacy, and backup server support. Provides detailed access to shipment data including sender and receiver details.

Monitoring Smart Send since February 2021

Tracking 38 Smart Send services and regions

Need help? Try here:
Support at website.
Check their status page.

0 incidents in 2025

How to monitor the status of Smart Send and all your dependencies?

IsDown is a status page aggregator that monitors if Smart Send and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Smart Send, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Smart Send?

IsDown monitors Smart Send health in almost real-time

Every few minutes we go to the status page of Smart Send (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Smart Send's 38 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Smart Send, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Smart Send and other services.

What you get when monitoring Smart Send with IsDown

Track Smart Send incidents and downtimes by severity

IsDown checks Smart Send official status page for major/minor outages or downtimes. A major outage is when Smart Send experiences a critical issue that severely affects one or more services/regions. A minor incident is when Smart Send experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Smart Send outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Smart Send

Smart Send and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Smart Send outages and downtimes

IsDown collects all information from the outages published in Smart Send status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Smart Send maintenance events

Smart Send publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Smart Send outages that impact your business

IsDown monitors Smart Send and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Smart Send but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Smart Send and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Smart Send or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Smart Send and other services.

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Send outage information from Smart Send and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Smart Send and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Smart Send status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Smart Send down?'

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Smart Send Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Smart Send outages, IsDown monitors Smart Send's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Smart Send status page monitoring with real-time incident details.
Monitor 4,522+ services including Smart Send in a single dashboard.
Instant Smart Send outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Smart Send official status and user-reported issues.
Maintenance feed for Smart Send
Granular alerts filtering by Smart Send components and regions.
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Frequently Asked Questions

Is Smart Send down today?

Smart Send isn't down. You can check Smart Send status and incident details on the top of the page. IsDown continuously monitors Smart Send official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Smart Send status?

Smart Send is currently operational. You can check Smart Send status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Smart Send outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Smart Send down today or just slow?

Currently there's no report of Smart Send being slow. Check on the top of the page if there are any reported problems by other users.

How are Smart Send outages detected?

IsDown monitors the Smart Send official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Smart Send having an outage right now?

Smart Send last outage was on December 17, 2021 with the title "GLS Server incident"

How to check if Smart Send is down?

Why use IsDown to monitor Smart Send instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smart Send and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Smart Send?

IsDown and DownDetector help users determine if Smart Send is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Smart Send's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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