Outage in Smartcar
Elevated 5xx Errors
Resolved MinorIncident Report
We're experiencing an elevated level of 5xx errors and are currently looking into the issue.
Components affected
Smartcar APINeed to monitor Smartcar outages?
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 10/13/2025 09:11PM
The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.
MONITORING
21 days ago - at 10/13/2025 08:05PM
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. We appreciate your understanding and will confirm resolution shortly.
INVESTIGATING
21 days ago - at 10/13/2025 03:54PM
We're experiencing an elevated level of 5xx errors and are currently looking into the issue.
Latest Smartcar outages
Smartcar API: Increase in token exchange errors - 2 months ago
Intermittent Authentication Errors - 3 months ago
Smartcar Connect and API 5xx Errors - 8 months ago
Smartcar API - access token refresh errors and API timeouts - about 1 year ago
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