Outage in Smartcar

Smartcar Dashboard: Incomplete Webhook and API Logs

Minor

March 17, 2026 - Started 17 days ago
Official incident page

Incident Report

We are currently experiencing a degraded service affecting the Smartcar Developer Dashboard, which may result in missing or incomplete data in Webhook Logs and API Request Logs. What’s affected: Webhook delivery logs and event history may be delayed, incomplete, or not updating in real time API request and response logs may be missing associated vehicle MMY data We will provide updates as soon as more information becomes available. Thank you for your patience.

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Latest Updates ( sorted recent to last )

INVESTIGATING 17 days ago - at 03/17/2026 05:40PM

We are currently experiencing a degraded service affecting the Smartcar Developer Dashboard, which may result in missing or incomplete data in Webhook Logs and API Request Logs.

What’s affected:

Webhook delivery logs and event history may be delayed, incomplete, or not updating in real time
API request and response logs may be missing associated vehicle MMY data

We will provide updates as soon as more information becomes available. Thank you for your patience.

Latest Smartcar outages

Degraded Webhook Event Delivery - about 1 month ago

Smartcar Connect, Dashboard, and Token Refresh Errors - 5 months ago

Elevated 5xx Errors - 6 months ago

Smartcar API: Increase in token exchange errors - 7 months ago

Intermittent Authentication Errors - 8 months ago

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