Outage in Smartcar

Smartcar Dashboard: Incomplete Webhook and API Logs

Resolved Minor

March 17, 2026 - Started about 1 month ago - Lasted about 1 month
Official incident page

Incident Report

We are currently experiencing a degraded service affecting the Smartcar Developer Dashboard, which may result in missing or incomplete data in Webhook Logs and API Request Logs. What’s affected: Webhook delivery logs and event history may be delayed, incomplete, or not updating in real time API request and response logs may be missing associated vehicle MMY data We will provide updates as soon as more information becomes available. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 04/22/2026 06:45PM

The issue affecting the Smartcar Dashboard logs has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at support@smartcar.com. Thank you for your patience and understanding.

INVESTIGATING about 1 month ago - at 03/17/2026 05:40PM

We are currently experiencing a degraded service affecting the Smartcar Developer Dashboard, which may result in missing or incomplete data in Webhook Logs and API Request Logs.

What’s affected:

Webhook delivery logs and event history may be delayed, incomplete, or not updating in real time
API request and response logs may be missing associated vehicle MMY data

We will provide updates as soon as more information becomes available. Thank you for your patience.

Latest Smartcar outages

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Intermittent Authentication Errors - 9 months ago

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