Outage in Smartcar
Degraded Webhook Event Delivery
Resolved MinorIncident Report
We are currently investigating an internal issue that began around 18:30 UTC, which has resulted in a significant drop in webhook events being delivered.
During this time, some webhook events may have been delayed or not sent as expected. Our engineering team is actively working to identify the root cause and restore normal event delivery.
We will provide further updates as soon as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 02/27/2026 10:43PM
We have implemented additional improvements to further strengthen webhook event delivery. Since these changes were deployed, performance has remained stable and is operating within expected levels.
This incident is now resolved. We will continue proactive monitoring to ensure continued reliability.
MONITORING
18 days ago - at 02/26/2026 09:23PM
We have implemented a fix for the webhook delivery issue. Webhook event delivery has returned to expected levels, and the fix is holding.
Our team will continue to closely monitor the system to ensure stability.
INVESTIGATING
18 days ago - at 02/26/2026 08:10PM
We are currently investigating an internal issue that began around 18:30 UTC, which has resulted in a significant drop in webhook events being delivered.
During this time, some webhook events may have been delayed or not sent as expected. Our engineering team is actively working to identify the root cause and restore normal event delivery.
We will provide further updates as soon as more information becomes available.
Latest Smartcar outages
Smartcar Connect, Dashboard, and Token Refresh Errors - 5 months ago
Elevated 5xx Errors - 5 months ago
Smartcar API: Increase in token exchange errors - 7 months ago
Intermittent Authentication Errors - 7 months ago
Smartcar Connect and API 5xx Errors - about 1 year ago
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