Outage in Smartsheet

Sheet Loading and Saving

Resolved Minor
September 08, 2025 - Started about 2 months ago - Lasted about 22 hours
Official incident page

Incident Report

We're currently investigating intermittent reports of occasional issues loading or saving sheets
Components affected
Smartsheet Sheets

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/10/2025 01:30AM

This incident has been resolved

MONITORING about 2 months ago - at 09/09/2025 05:28PM

We’re monitoring some customer reports from Australia and New Zealand regions with intermittent networking issues between their ISPs and US-based web applications. If you’re experiencing these issues, please contact your ISP to investigate.

INVESTIGATING about 2 months ago - at 09/09/2025 04:38PM

We are continuing to investigate with our upstream network providers.

INVESTIGATING about 2 months ago - at 09/09/2025 02:40PM

We are continuing to investigate with our upstream network providers.

INVESTIGATING about 2 months ago - at 09/09/2025 12:38PM

We are continuing to investigate with our upstream network providers.

INVESTIGATING about 2 months ago - at 09/09/2025 10:07AM

We are continuing to investigate with our upstream network providers.

INVESTIGATING about 2 months ago - at 09/09/2025 08:08AM

We are continuing to investigate with our upstream network providers.

INVESTIGATING about 2 months ago - at 09/09/2025 06:04AM

We are continuing to investigate with our upstream network providers.

INVESTIGATING about 2 months ago - at 09/09/2025 04:07AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 09/09/2025 03:09AM

We're currently investigating intermittent reports of occasional issues loading or saving sheets

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Data Shuttle - about 2 months ago

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