Outage in Smartsheet

Issues Uploading Attachments Through WorkApps

Resolved Minor
October 10, 2025 - Started 4 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating reports of issues affecting attachment uploads through WorkApps. Our Engineering team is actively analyzing the cause of the problem and working on a fix to restore normal functionality.
Components affected
Smartsheet WorkApps
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/10/2025 07:31AM

This incident has been resolved.

MONITORING 4 days ago - at 10/10/2025 05:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 10/10/2025 03:49AM

We have identified the root cause of the issue affecting attachment uploads through WorkApps. Our Engineering team is actively working on deploying a fix to restore full functionality as soon as possible.

INVESTIGATING 4 days ago - at 10/10/2025 02:36AM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 10/10/2025 01:37AM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 10/10/2025 12:28AM

We are currently investigating reports of issues affecting attachment uploads through WorkApps. Our Engineering team is actively analyzing the cause of the problem and working on a fix to restore normal functionality.

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