Outage in Smartsheet

Attachments Disabled Message

Resolved Major
October 14, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating reports that customers are seeing the “This action has been disabled. Contact your System Admin for details.” message when attempting to access sheet attachments. We will update this status message as our investigation progresses.
Components affected
Smartsheet Attachments

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/14/2025 09:10PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/14/2025 05:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 10/14/2025 04:39PM

We are investigating reports that customers are seeing the “This action has been disabled. Contact your System Admin for details.” message when attempting to access sheet attachments. We will update this status message as our investigation progresses.

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