Outage in Smartsheet
Form Submissions issue
Resolved MinorIncident Report
Summary AI Generated
Smartsheet experienced a 30.5-hour incident where form submissions failed to propagate to their corresponding sheets, affecting the Forms component. The issue was identified and fixed for new submissions, while failed submissions during the outage window were manually replayed. The service was fully restored and returned to normal operation.
We've investigating an issue with Form Submissions propagating to the sheet. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 03/04/2026 11:42PM
Forms Submissions has been fully restored and is operating normally. The incident is now resolved.
MONITORING
27 days ago - at 03/03/2026 06:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
27 days ago - at 03/03/2026 05:52PM
This issue has been identified and a fix has been implemented for new form submissions. For previous form submissions that failed in this window, a manual replay will be ran. Please do not re-submit these form submissions.
IDENTIFIED
27 days ago - at 03/03/2026 05:47PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
27 days ago - at 03/03/2026 05:16PM
We've investigating an issue with Form Submissions propagating to the sheet. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
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