Outage in Smokeball USA

Unable to e-file with Infotrack

Resolved Major

February 07, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of issues with e-filing and e-signing through Infotrack. We have engaged their team for further investigation. Thank you!

Components affected

Smokeball USA Infotrack

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/07/2025 04:59PM

Infotrack has resolved the issue with Efiling and Esigning. Thank you for your patience.

MONITORING 3 months ago - at 02/07/2025 04:54PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 02/07/2025 04:00PM

We are aware of issues with e-filing and e-signing through Infotrack. We have engaged their team for further investigation. Thank you!

Latest Smokeball USA outages

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