Outage in Smokeball USA

Bulk Billing Delays

Resolved Major
July 01, 2025 - Started 16 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating issues with bulk billing delays.
Components affected
Smokeball USA Smokeball Billing
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 07/01/2025 05:10PM

Bulk Billing delays have been resolved, and all invoices are now processing as expected. We thank you for your patience.

IDENTIFIED 16 days ago - at 07/01/2025 04:52PM

We have identified the cause of the bulk billing delays and are in the process of resolving this issue. We appreciate your patience and we will provide an update as soon as possible.

INVESTIGATING 16 days ago - at 07/01/2025 04:02PM

We are currently investigating issues with bulk billing delays.

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