Outage in Smokeball USA
Bulk Billing Delays
Resolved MajorIncident Report
We are currently investigating issues with bulk billing delays.
Components affected
Smokeball USA Smokeball BillingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/01/2025 05:10PM
Bulk Billing delays have been resolved, and all invoices are now processing as expected. We thank you for your patience.
IDENTIFIED
10 months ago - at 07/01/2025 04:52PM
We have identified the cause of the bulk billing delays and are in the process of resolving this issue. We appreciate your patience and we will provide an update as soon as possible.
INVESTIGATING
10 months ago - at 07/01/2025 04:02PM
We are currently investigating issues with bulk billing delays.
Latest Smokeball USA outages
Document syncing delays - 3 days ago
Document syncing delays - 4 days ago
Calendar syncing delays - 10 days ago
Finalized invoice PDFs not loading - 13 days ago
Delays with invoicing - 19 days ago
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