Outage in Smokeball USA
Reports not loading in Smokeball
Resolved MajorIncident Report
Summary AI Generated
Smokeball USA experienced a major incident where reports failed to load in the application for 2.3 hours. The issue was identified as related to Amazon Web Services infrastructure and required escalation to AWS for resolution. Reports were restored to normal functionality after AWS addressed the underlying problem.
We are aware of issues with loading reports in the Smokeball application. Our team is investigating.
Components affected
Smokeball USA ReportsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 05/20/2026 09:59PM
Reports are now loading as expected. We appreciate your patience. Thanks!
IDENTIFIED
16 days ago - at 05/20/2026 09:11PM
The issue has been identified and escalated to Amazon Web Services. We are awaiting their response.
IDENTIFIED
16 days ago - at 05/20/2026 08:58PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
16 days ago - at 05/20/2026 08:47PM
We are continuing to investigate this issue.
INVESTIGATING
16 days ago - at 05/20/2026 07:43PM
We are aware of issues with loading reports in the Smokeball application. Our team is investigating.
Latest Smokeball USA outages
Data not loading including matters and leads - about 1 month ago
Smokeball documents not loading - about 1 month ago
Document syncing delays - about 2 months ago
Document syncing delays - about 2 months ago
Calendar syncing delays - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
