Outage in Smokeball USA
Document syncing delays
Resolved MajorIncident Report
Summary AI Generated
Smokeball USA experienced document syncing delays of approximately 45 minutes that affected some but not all firms for 1.6 hours. The incident impacted the File Syncing component, preventing documents from syncing normally across users. The service was restored and files returned to normal syncing functionality.
We are aware of delays with documents syncing across users. This is not impacting all firms. Our team is investigating. Delays are approx. 45 minutes. Thank you!
Components affected
Smokeball USA File SyncingTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/17/2026 07:25PM
Files should be syncing as normal across all users. Thanks!
MONITORING
3 days ago - at 04/17/2026 06:28PM
We are seeing improved document syncing times that is impact some of the users. We are continuing to monitor progress. Thanks
INVESTIGATING
3 days ago - at 04/17/2026 05:50PM
We are aware of delays with documents syncing across users. This is not impacting all firms. Our team is investigating. Delays are approx. 45 minutes. Thank you!
Latest Smokeball USA outages
Document syncing delays - 4 days ago
Calendar syncing delays - 10 days ago
Finalized invoice PDFs not loading - 13 days ago
Delays with invoicing - 19 days ago
Document searching - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
