Outage in Smokeball USA
Delays with activity reporting
Resolved MajorIncident Report
Summary AI Generated
Smokeball USA experienced a major incident where activities were delayed in posting to the platform for 3.7 hours. The issue affected activity reporting and tracking functionality across the service. The problem was identified and fixed, with all activities successfully posting and the incident fully resolved.
We are aware of delays with activities posting to Smokeball. Our team is investigating. Thanks!
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 06/08/2026 11:21PM
This has been resolved. Activities have now posted.
MONITORING
about 2 months ago - at 06/08/2026 09:01PM
We are continuing to monitor improvements with activity tracking. We expect all activity to be populating by the end of the day in preparation for Auto:Time processing.
IDENTIFIED
about 2 months ago - at 06/08/2026 08:24PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 06/08/2026 07:39PM
We are aware of delays with activities posting to Smokeball. Our team is investigating. Thanks!
Latest Smokeball USA outages
Finalized invoice PDFs not loading - 9 days ago
Reports not loading in Smokeball - 2 months ago
Data not loading including matters and leads - 3 months ago
Smokeball documents not loading - 3 months ago
Document syncing delays - 4 months ago
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