Outage in Smokeball USA
Multiple reports not running
Resolved MajorIncident Report
Summary AI Generated
Smokeball USA experienced a 10-minute major incident where all desktop reports and some web reports failed to load, affecting the Billing and Reports components. The issue was identified and a fix was implemented shortly after. Reports were confirmed fully restored across both web and desktop applications by resolution.
We are aware of issues with all desktop and some web reports not working. Our team is working on a solution.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 09/15/2026 12:24PM
Reports are now loading as expected in web and desktop applications. Thanks!
IDENTIFIED
17 days ago - at 09/15/2026 12:20PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
17 days ago - at 09/15/2026 12:16PM
We are aware of issues with all desktop and some web reports not working. Our team is working on a solution.
Latest Smokeball USA outages
Multiple delays with billing platform - 7 days ago
Delays with invoicing - 18 days ago
Smokeball Billing Impacted - 29 days ago
Slowness in Smokeball - about 1 month ago
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