Outage in Smokeball USA
Delays with invoicing
Resolved MajorIncident Report
Summary AI Generated
**Smokeball USA – Invoicing Delays (39 Minutes)** Smokeball Billing experienced delays with invoicing, including failures to finalize draft invoices. A fix was implemented and confirmed resolved, with invoices loading successfully. Users whose finalized invoice PDFs were still not loading were advised to edit and re-finalize the invoice as a workaround.
We are aware of delays with invoicing this includes finalizing draft invoice. Our team is investigating.
Components affected
Smokeball USA Smokeball BillingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 09/14/2026 04:29PM
Invoices should be loading. If they are not loading the PDF, you may need to edit the finalized invoice and refinalize the invoice. Thank you!
MONITORING
18 days ago - at 09/14/2026 04:09PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
18 days ago - at 09/14/2026 03:51PM
We are aware of delays with invoicing this includes finalizing draft invoice. Our team is investigating.
Latest Smokeball USA outages
Multiple delays with billing platform - 7 days ago
Multiple reports not running - 17 days ago
Smokeball Billing Impacted - 29 days ago
Slowness in Smokeball - about 1 month ago
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