Outage in Smokeball USA
Finalized invoice PDFs not loading
Resolved MajorIncident Report
Summary AI Generated
Smokeball Billing experienced a 49-minute major incident where finalized invoice PDFs failed to load for users. A fix was implemented approximately 26 minutes into the incident and monitored before full resolution was confirmed. The issue is now resolved.
We are investigating an issue with finalized invoice PDFs not loading.
Components affected
Smokeball USA Smokeball BillingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/24/2026 07:21PM
This incident has been resolved.
MONITORING
9 days ago - at 07/24/2026 07:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 07/24/2026 06:35PM
We are investigating an issue with finalized invoice PDFs not loading.
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