Outage in SMS Magic
Outgoing SMS Messages via CLX Networks (Sinch) Provider – Service Disruption
Resolved MajorIncident Report
Status: Investigating
Start Time: 26 June 2025, 8:44 am (UTC) for EU Data Center and 26 June 2025, 7:54 am (UTC) for US Data Center
Impact: Partial Outage – Outgoing SMS Messages via CLXNetworks Provider
Description:
We are currently experiencing a service disruption affecting the delivery of outgoing SMS messages via the CLX Networks (Sinch) provider. Messages routed through this provider would fail to deliver.
Our engineering team is actively investigating the issue in coordination with the provider.
Next Update: We will provide an update within the next 60 minutes or as soon as more information becomes available.
We apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/27/2025 06:52AM
This incident has been resolved.
INVESTIGATING
10 months ago - at 06/26/2025 01:29PM
Status: Investigating
Start Time: 26 June 2025, 8:44 am (UTC) for EU Data Center and 26 June 2025, 7:54 am (UTC) for US Data Center
Impact: Partial Outage – Outgoing SMS Messages via CLXNetworks Provider
Description:
We are currently experiencing a service disruption affecting the delivery of outgoing SMS messages via the CLX Networks (Sinch) provider. Messages routed through this provider would fail to deliver.
Our engineering team is actively investigating the issue in coordination with the provider.
Next Update: We will provide an update within the next 60 minutes or as soon as more information becomes available.
We apologize for the inconvenience.
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