Outage in SMS Magic

Outgoing SMS Messages via Aerialink Provider – Service Disruption

Resolved Major
August 27, 2025 - Started 18 days ago - Lasted 1 day
Official incident page

Need to monitor SMS Magic outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SMS Magic, and never miss an outage again.
Start Free Trial

Outage Details

Start Time: Aug 26, 2025 4:01 PM UTC Impact: Partial Outage – Message Delivery Failures via Aerialink Provider Description: We are currently experiencing a service disruption affecting message delivery through the Aerialink provider. Messages sent via this provider may fail to deliver, and Delivery Receipts (DLRs) may not be received. We are following up with the provider and closely monitoring from our end. Next Update: We will provide an update as soon as more information becomes available. We apologize for the inconvenience.
Components affected
SMS Magic Message Delivery Service
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 08/28/2025 07:32PM

This incident has been resolved. We apologize for the inconvenience

MONITORING 17 days ago - at 08/27/2025 09:23PM

Update : We have received confirmation from the provider that a fix has been implemented at 27 Aug 7:30 PM UTC to resolve the issue. Messaging should now be working as expected.
Our engineering team will continue to monitor and track the message delivery to ensure stability.
If you continue to notice any discrepancy, please reach out to care@screen-magic.com

IDENTIFIED 18 days ago - at 08/27/2025 03:26PM

Start Time: Aug 26, 2025 4:01 PM UTC
Impact: Partial Outage – Message Delivery Failures via Aerialink Provider

Description:
We are currently experiencing a service disruption affecting message delivery through the Aerialink provider. Messages sent via this provider may fail to deliver, and Delivery Receipts (DLRs) may not be received.
We are following up with the provider and closely monitoring from our end.

Next Update: We will provide an update as soon as more information becomes available.

We apologize for the inconvenience.

Latest SMS Magic outages

Carrier Partner - Short Code Delivery Hub Service Degradation - 3 days ago
Carrier T-Mobile – Unplanned Maintenance SMS & MMS Delivery Impact - 5 days ago
Long Code Service Degradation -- 10DLC delivery hub - 6 days ago
Carrier T-Mobile – Unplanned Maintenance (SMS & MMS Delivery Impact) - 6 days ago
Aerialink Carrier Partner – Unplanned Maintenance (SMS Delivery Impact) - 12 days ago

Burned by Vendor Downtime? Never Again with Our Status Page Aggregator

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook