Outage in SMS Magic

Aerialink Carrier Partner – Unplanned Maintenance (SMS Delivery Impact)

Resolved Major
September 02, 2025 - Started 12 days ago - Lasted about 12 hours
Official incident page

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Outage Details

Start Time: Sep 3, 12:00 AM UTC End Time: Sep 3, 5:00 AM UTC Impact: Partial Outage – Message Delivery Failures via Aerialink Provider Description: Aerialink has scheduled unplanned maintenance on their toll-free delivery hub from Sep 3, 2025, 00:00–05:00 UTC. During this time, outgoing SMS messages may experience intermittent delays or failures. We are following up with the provider and closely monitoring from our end. Next Update: We will provide an update as soon as more information becomes available. We apologize for the inconvenience.
Components affected
SMS Magic Message Delivery Service
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 09/03/2025 06:10AM

The scheduled maintenance has been completed.
If you continue to notice any discrepancy, please reach out to care@screen-magic.com

IDENTIFIED 12 days ago - at 09/02/2025 05:55PM

Start Time: Sep 3, 12:00 AM UTC
End Time: Sep 3, 5:00 AM UTC
Impact: Partial Outage – Message Delivery Failures via Aerialink Provider

Description:
Aerialink has scheduled unplanned maintenance on their toll-free delivery hub from Sep 3, 2025, 00:00–05:00 UTC. During this time, outgoing SMS messages may experience intermittent delays or failures.
We are following up with the provider and closely monitoring from our end.

Next Update: We will provide an update as soon as more information becomes available.
We apologize for the inconvenience.

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