Outage in SMS Magic

Aerialink Carrier Partner – Unplanned Maintenance (SMS Delivery Impact)

Resolved Major

September 02, 2025 - Started 8 months ago - Lasted about 12 hours
Official incident page

Incident Report

Start Time: Sep 3, 12:00 AM UTC End Time: Sep 3, 5:00 AM UTC Impact: Partial Outage – Message Delivery Failures via Aerialink Provider Description: Aerialink has scheduled unplanned maintenance on their toll-free delivery hub from Sep 3, 2025, 00:00–05:00 UTC. During this time, outgoing SMS messages may experience intermittent delays or failures. We are following up with the provider and closely monitoring from our end. Next Update: We will provide an update as soon as more information becomes available. We apologize for the inconvenience.

Components affected

SMS Magic Message Delivery Service

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 09/03/2025 06:10AM

The scheduled maintenance has been completed.
If you continue to notice any discrepancy, please reach out to care@screen-magic.com

IDENTIFIED 8 months ago - at 09/02/2025 05:55PM

Start Time: Sep 3, 12:00 AM UTC
End Time: Sep 3, 5:00 AM UTC
Impact: Partial Outage – Message Delivery Failures via Aerialink Provider

Description:
Aerialink has scheduled unplanned maintenance on their toll-free delivery hub from Sep 3, 2025, 00:00–05:00 UTC. During this time, outgoing SMS messages may experience intermittent delays or failures.
We are following up with the provider and closely monitoring from our end.

Next Update: We will provide an update as soon as more information becomes available.
We apologize for the inconvenience.

Latest SMS Magic outages

Carrier Partner Incident - AT&T 10DLC SMS Latency - about 17 hours ago

Degraded Message Processing Performance on Converse Desk - about 19 hours ago

Carrier Partner Incident - SMS & MMS Latency - Route 2 - 1 day ago

There is a carrier-partner incident currently impacting 10DLC SMS services - 4 days ago

Vendor Incident - Message delivery failure - India - 9 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook