Outage in SMS Magic

Carrier Partner - Short Code Delivery Hub Service Degradation

Resolved Major
September 11, 2025 - Started 3 days ago - Lasted about 20 hours
Official incident page

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Outage Details

Start Time: Sep 11, 2025 – 20:18 UTC Impact: Partial Outage – Short Code Service Degradation via Aerialink Provider Description: The short code delivery hub has detected an issue resulting in message latency. We will provide more information as it becomes available. We are following up with the provider and closely monitoring from our end. Next Update: We will provide an update as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/12/2025 04:35PM

This incident has been resolved
If you continue to notice any discrepancy, please reach out to care@screen-magic.com

IDENTIFIED 3 days ago - at 09/11/2025 08:58PM

Start Time: Sep 11, 2025 – 20:18 UTC
Impact: Partial Outage – Short Code Service Degradation via Aerialink Provider

Description:
The short code delivery hub has detected an issue resulting in message latency. We will provide more information as it becomes available.
We are following up with the provider and closely monitoring from our end.

Next Update: We will provide an update as soon as more information becomes available.

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