Outage in SMS Magic

Long Code Service Degradation - T-Mobile

Resolved Major
September 22, 2025 - Started about 1 month ago - Lasted about 24 hours
Official incident page

Incident Report

Start Time: Sep 22, 20:31 UTC Impact: Long Code Service Degradation - T-Mobile Description: The 10DLC delivery hub has received notice of an issue resulting in intermittent delivery delays for MO/MT/DLR with T-Mobile. We are following up with the provider and closely monitoring from our end. Next Update: We will provide an update as soon as more information becomes available.
Components affected
SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/23/2025 08:15PM

The 10DLC delivery hub has confirmed the issue with T-Mobile has been resolved.
If you continue to notice any discrepancy, please reach out to care@screen-magic.com

IDENTIFIED about 1 month ago - at 09/22/2025 08:48PM

Start Time: Sep 22, 20:31 UTC
Impact: Long Code Service Degradation - T-Mobile

Description:
The 10DLC delivery hub has received notice of an issue resulting in intermittent delivery delays for MO/MT/DLR with T-Mobile.
We are following up with the provider and closely monitoring from our end.

Next Update: We will provide an update as soon as more information becomes available.

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