Outage in SMS Magic
Long Code Service Degradation - T-Mobile
Resolved MajorIncident Report
Start Time: Sep 22, 20:31 UTC
Impact: Long Code Service Degradation - T-Mobile
Description:
The 10DLC delivery hub has received notice of an issue resulting in intermittent delivery delays for MO/MT/DLR with T-Mobile.
We are following up with the provider and closely monitoring from our end.
Next Update: We will provide an update as soon as more information becomes available.
Components affected
SMS Magic Message Delivery ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/23/2025 08:15PM
The 10DLC delivery hub has confirmed the issue with T-Mobile has been resolved.
If you continue to notice any discrepancy, please reach out to care@screen-magic.com
IDENTIFIED
7 months ago - at 09/22/2025 08:48PM
Start Time: Sep 22, 20:31 UTC
Impact: Long Code Service Degradation - T-Mobile
Description:
The 10DLC delivery hub has received notice of an issue resulting in intermittent delivery delays for MO/MT/DLR with T-Mobile.
We are following up with the provider and closely monitoring from our end.
Next Update: We will provide an update as soon as more information becomes available.
Latest SMS Magic outages
Carrier Partner Incident - AT&T 10DLC SMS Latency - about 19 hours ago
Degraded Message Processing Performance on Converse Desk - about 21 hours ago
Vendor Incident - Message delivery failure - India - 9 days ago
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