Outage in SMS Magic
Vendor Incident - Short Code (Route 1) SMS Latency
Resolved MinorIncident Report
Start Time : Dec 17, 2025 - 12:47 PST
There is a carrier-partner incident currently impacting short code (route 1) SMS services for US-American region
Customers may experience intermittent latency impacting inbound (MO) SMS messaging via short code (route 1) with carrier.
The cause of this issue is under investigation at this time.
We will provide more information as it becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 12/18/2025 01:24PM
The issue impacting SMS Gateway has now been RESOLVED.
End Time : Dec 17, 2025 - 16:40 PST
INVESTIGATING
2 days ago - at 12/17/2025 08:55PM
Start Time : Dec 17, 2025 - 12:47 PST
There is a carrier-partner incident currently impacting short code (route 1) SMS services for US-American region
Customers may experience intermittent latency impacting inbound (MO) SMS messaging via short code (route 1) with carrier.
The cause of this issue is under investigation at this time.
We will provide more information as it becomes available.
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