Outage in SMS Magic
Vendor Incident - Short Code (Route 1) SMS Latency
Resolved MinorIncident Report
Start Time : Dec 17, 2025 - 12:47 PST
There is a carrier-partner incident currently impacting short code (route 1) SMS services for US-American region
Customers may experience intermittent latency impacting inbound (MO) SMS messaging via short code (route 1) with carrier.
The cause of this issue is under investigation at this time.
We will provide more information as it becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 12/18/2025 01:24PM
The issue impacting SMS Gateway has now been RESOLVED.
End Time : Dec 17, 2025 - 16:40 PST
INVESTIGATING
24 days ago - at 12/17/2025 08:55PM
Start Time : Dec 17, 2025 - 12:47 PST
There is a carrier-partner incident currently impacting short code (route 1) SMS services for US-American region
Customers may experience intermittent latency impacting inbound (MO) SMS messaging via short code (route 1) with carrier.
The cause of this issue is under investigation at this time.
We will provide more information as it becomes available.
Latest SMS Magic outages
Delivery Issue US - US Cellular - 22 days ago
AT&T 10DLC MMS Duplicate Messages - about 1 month ago
Mobile Carrier Incident - T-Mobile Short Code (Route 1) SMS Latency - about 1 month ago
DEGRADATION - Delayed Message Processing and Delivery Updates for US DataCenter - about 2 months ago
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