Outage in SMS Magic

Messaging - Degradation in delivering messages to AT&T destination.

Minor
January 07, 2026 - Started 2 days ago
Official incident page

Incident Report

Start Time : Jan 07, 2026 - 10:00 UTC We have received a notification from our Provider that an issue has been identified affecting SMS delivery towards AT&T subscribers. We will provide an update as soon as more information becomes available.
Components affected
SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )
MONITORING about 16 hours ago - at 01/08/2026 04:34PM

Few issues are still reported with AT&T. We are continuing to monitor the results.
We're actively escalating downstream to ensure this gets resolved and will provide updates.

MONITORING 1 day ago - at 01/07/2026 03:06PM

A fix has been implemented by our downstream partner and we are monitoring the results.

INVESTIGATING 2 days ago - at 01/07/2026 01:51PM

Start Time : Jan 07, 2026 - 10:00 UTC
We have received a notification from our Provider that an issue has been identified affecting SMS delivery towards AT&T subscribers.
We will provide an update as soon as more information becomes available.

Latest SMS Magic outages

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Mobile Carrier Incident - T-Mobile Short Code (Route 1) SMS Latency - about 1 month ago
DEGRADATION - Delayed Message Processing and Delivery Updates for US DataCenter - about 1 month ago

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