Outage in SMS Magic

Mobile Carrier Incident - AT&T Short Code, Tollfree and 10DLC SMS services for US region

Resolved Minor

January 19, 2026 - Started 3 days ago - Lasted about 6 hours
Official incident page

Incident Report

Start Tine : Jan 19, 2026 - 03:55 PST We have received a notification from our Provider regarding a carrier-side incident currently impacting short code, Tollfree and 10DLC SMS services for US region. Customers may experience intermittent delivery receipt impacting inbound (MO) and outbound (MT) SMS via short code, Tollfree and 10DLC with AT&T. The cause of this issue is under investigation at this time.

Components affected

SMS Magic Message Delivery Service

Need to monitor SMS Magic outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/19/2026 07:04PM

This incident has been resolved.

End Time : Jan 19, 10:55 PST

INVESTIGATING 3 days ago - at 01/19/2026 01:23PM

Start Tine : Jan 19, 2026 - 03:55 PST

We have received a notification from our Provider regarding a carrier-side incident currently impacting short code, Tollfree and 10DLC SMS services for US region.
Customers may experience intermittent delivery receipt impacting inbound (MO) and outbound (MT) SMS via short code, Tollfree and 10DLC with AT&T.
The cause of this issue is under investigation at this time.

Latest SMS Magic outages

Vendor Incident - Toll-Free SMS Latency - 7 days ago

Increased delivery issues towards Verizon Destination - 7 days ago

Vendor Incident - Short Code (Route 1) SMS Latency - 9 days ago

Messaging - Degradation in delivering messages to AT&T destination. - 15 days ago

Delivery Issue US - US Cellular - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook