Outage in SMS Magic

10DLC SMS traffic sent to AT&T may experience increased latency.

Resolved Minor

January 22, 2026 - Started 1 day ago - Lasted about 18 hours
Official incident page

Incident Report

Start Time : Jan 22, 19:00 UTC Our downstream messaging partner identified latency affecting MT 10DLC traffic destined for AT&T. The downstream partner is actively coordinating with the carrier to investigate and mitigate the issue. Additional updates will be provided as more information becomes available. Important: This degradation only impacts 10DLC traffic toward AT&T.

Components affected

SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 01/23/2026 01:11PM

This incident has been resolved.

End Time : Jan 22, 23:03 UTC

INVESTIGATING 1 day ago - at 01/22/2026 07:39PM

Start Time : Jan 22, 19:00 UTC

Our downstream messaging partner identified latency affecting MT 10DLC traffic destined for AT&T.
The downstream partner is actively coordinating with the carrier to investigate and mitigate the issue. Additional updates will be provided as more information becomes available.
Important: This degradation only impacts 10DLC traffic toward AT&T.

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