Outage in SMS Magic

Carrier Partner Incident - Toll-Free SMS Delivery Delays for US region

Resolved Minor

February 06, 2026 - Started 2 months ago - Lasted 2 days
Official incident page

Incident Report

Start Time : Feb 06, 2026 - 11:08 PST We have received a notification regarding a a carrier-partner incident currently impacting toll-free SMS services for US region. Customers may experience intermittent delivery delays impacting outbound (MT) SMS via toll-free for US region. The cause of this issue is under investigation at this time.

Components affected

SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/09/2026 03:58AM

Monitoring for the issue impacting Aerialink toll-free SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

End Time : Feb 06, 2026 - 17:48 PST

INVESTIGATING 2 months ago - at 02/06/2026 07:13PM

Start Time : Feb 06, 2026 - 11:08 PST

We have received a notification regarding a a carrier-partner incident currently impacting toll-free SMS services for US region.
Customers may experience intermittent delivery delays impacting outbound (MT) SMS via toll-free for US region.
The cause of this issue is under investigation at this time.

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