Outage in SMS Magic

FUJIFILM Intelli Messaging Incident Notification – SMS Delivery Outage – Telstra [Ref # 2520021]

Resolved Major

February 08, 2026 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Start Time : Monday 9th February 2026. 12:20pm AEDT. We have received a notification regarding SMS messages to Telstra mobile numbers are currently not being delivered due to an issue affecting the vendor. The root cause has not yet been identified. The vendor is actively investigating the issue and working to determine the cause and resolution. Impact : SMS and SMPP traffic to Telstra Mobiles. PLEASE NOTE, IMPACTS MAY BE WIDER THAN THE ABOVE CLIENTS.

Components affected

SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/09/2026 04:51AM

The Telstra has confirmed as of 02:39 pm AEDT that the issue has now been resolved.
Incident Period -
Start Time : 9 February 2026 11:20 AM AEDT
End Time : 9 February 2026 01:45 PM AEDT

INVESTIGATING 2 months ago - at 02/09/2026 04:05AM

Start Time : Monday 9th February 2026. 12:20pm AEDT.

We have received a notification regarding SMS messages to Telstra mobile numbers are currently not being delivered due to an issue affecting the vendor.
The root cause has not yet been identified. The vendor is actively investigating the issue and working to determine the cause and resolution.
Impact : SMS and SMPP traffic to Telstra Mobiles.
PLEASE NOTE, IMPACTS MAY BE WIDER THAN THE ABOVE CLIENTS.

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