Monitoring for the issue impacting toll-free SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time
End Time : Feb 18, 05:51 PST
The issue is still under investigation by the carrier partner teams..
Customers may continue to experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with Thumb cellular.
Start Time : Feb 17, 2026 - 11:40 PST
There is a carrier-partner incident currently impacting toll-free SMS services.
Customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with Thumb Cellular.
The cause of this issue is under investigation at this time.
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