Connectivity Issues

This incident has been resolved. If you encounter an intermittent connectivity issue moving forward, please reach out to our support team for assistance.

Our engineering team has made adjustments to internal server processes, which have resulted in a significant performance improvement. We're continuing to monitor inbound connectivity.

We've deployed enhanced monitoring and testing systems to help gather more data and identify the underlying cause. Our engineers are actively optimizing inbound server performance based on this data to resolve the intermittent connection issues that have been experienced by a small number of customers. We'll provide updates as we progress towards a full resolution. Thank you for your understanding.

We are continuing to monitor the situation. If you encounter any further intermittent connection issues, please submit a ticket so our support team can discuss your situation further.

We are currently experiencing an issue with some of our inbound servers. This may result in intermittent connectivity issues and possible delays in your sending. Our team is investigating and will update this page as further information becomes available.