SMTP2GO experienced email delivery delays in the AU region where emails became stuck in "Processed" status, affecting the SMTP email sending service. The team deployed a fix and monitored email queues as they cleared, with all delayed messages expected to be delivered. The incident was resolved after 1.7 hours of service disruption.
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This incident has been resolved.
A fix has been deployed and we're continuing to monitor the situation. We are seeing email queues begin to clear and expect all delayed messages to be delivered shortly. Thank you for your patience, and we apologise for the inconvenience.
We are aware of an issue where some emails are currently stuck in the "Processed" status. Our team is actively taking steps to resolve the issue as quickly as possible.
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