Outage in SMX Secure Cloud Solutions

Issue sending out to *.nz domains.

Resolved Minor
May 30, 2023 - Started about 2 years ago - Lasted about 19 hours
Official incident page

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Outage Details

Some customers maybe experiencing an issue sending out to *.nz domains. This is an issue which has impacted all New Zealand internet users and has been identified by Internet NZ last night at about 10:45pm . SMX has cleared the cache of the SMX DNS servers to help customers pick up the correct DNS entries faster. For further information and advise on this issue please see https://status.internetnz.nz/ Please contact SMX support if you need further assistance with this issue.
Components affected
SMX Secure Cloud Solutions Mail Filtering
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/30/2023 08:47PM

This incident has been resolved.

MONITORING about 2 years ago - at 05/30/2023 01:38AM

Some customers maybe experiencing an issue sending out to *.nz domains. This is an issue which has impacted all New Zealand internet users and has been identified by Internet NZ last night at about 10:45pm . SMX has cleared the cache of the SMX DNS servers to help customers pick up the correct DNS entries faster. For further information and advise on this issue please see https://status.internetnz.nz/
Please contact SMX support if you need further assistance with this issue.

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