Outage in SMX Secure Cloud Solutions

Issues sending to NZ domains

Resolved Minor
September 29, 2023 - Started about 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

There is a current issue sending to some New Zealand domains due to some external providers who are experiencing issue with their DNS set up. Once we are aware of any updates to this issue we will inform you via this page.
Components affected
SMX Secure Cloud Solutions Mail Filtering

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/29/2023 03:46AM

This issue has now been resolved. If any rejected emails are sent again now they should go through fine.

IDENTIFIED about 2 years ago - at 09/28/2023 10:10PM

There is a current issue sending to some New Zealand domains due to some external providers who are experiencing issue with their DNS set up. Once we are aware of any updates to this issue we will inform you via this page.

Latest SMX Secure Cloud Solutions outages

Increase in False Positives - 3 months ago
SMX email admin portal - 5 months ago
Microsoft Office 365 emails queued - 5 months ago
SMX admin portal not displaying inbound or outbound mail logs - about 1 year ago
Office 365 Delivery Issues - over 1 year ago

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