Outage in SnapLogic

EMEA control plane issue - SnapLogic pipeline initialization issues for a subset of customers

Resolved Minor
August 13, 2025 - Started 3 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are aware of a problem on the EMEA control plane after the 4.42 deployment which has resulted in the inability to initialize snaps, causing failed pipeline executions. This has impacted a subset of customers. Our team is currently investigating with the highest priority. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com)
Components affected
SnapLogic Intelligent Integration Platform

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/13/2025 10:16PM

This incident has been resolved.

MONITORING 3 months ago - at 08/13/2025 07:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 08/13/2025 02:09PM

We are aware of a problem on the EMEA control plane after the 4.42 deployment which has resulted in the inability to initialize snaps, causing failed pipeline executions. This has impacted a subset of customers. Our team is currently investigating with the highest priority. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com)

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