Starting at 4:00 AM PST, a small number of customers experienced intermittent login failures on the SnapLogic Platform UI, affecting access to the Intelligent Integration Platform. The issue lasted approximately 5.5 hours, with the team investigating and monitoring throughout. By 4:15 AM PST the following day, no further login issues were observed and stable operation was confirmed across all affected systems.
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Resolution
Status: Resolved
End Time: 4:15 AM PST
No login issues observed.
Monitoring confirms stable operation across the affected scope.
Customers requiring operational review may coordinate directly with support.
Status: Monitoring
Status Update: All services are operating within normal performance thresholds, and validation confirms stable operation.
If you experience any issues, please report them to Support so they can be reviewed as part of the ongoing analysis.
Next Update : 09:00AM PST
Start time: 4:00 AM PST
A few customers have reported unable to login in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com)
Please open a support ticket with our Support team by emailing support@snaplogic.com with any questions or concerns.
Next update: Jul 24th 6:00 AM PST
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