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Outage in SnapLogic

Few customers intermittently facing UI login issue

Resolved Minor
July 24, 2026 - Started 13 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Starting at 4:00 AM PST, a small number of customers experienced intermittent login failures on the SnapLogic Platform UI, affecting access to the Intelligent Integration Platform. The issue lasted approximately 5.5 hours, with the team investigating and monitoring throughout. By 4:15 AM PST the following day, no further login issues were observed and stable operation was confirmed across all affected systems.

Start time: 4:00 AM PST A few customers have reported unable to login in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com) Please open a support ticket with our Support team by emailing support@snaplogic.com with any questions or concerns. Next update: Jul 24th 6:00 AM PST

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RESOLVED 13 days ago - at 07/24/2026 05:26PM

Resolution

Status: Resolved

End Time: 4:15 AM PST

No login issues observed.

Monitoring confirms stable operation across the affected scope.

Customers requiring operational review may coordinate directly with support.

MONITORING 13 days ago - at 07/24/2026 12:42PM

Status: Monitoring

Status Update: All services are operating within normal performance thresholds, and validation confirms stable operation.

If you experience any issues, please report them to Support so they can be reviewed as part of the ongoing analysis.

Next Update : 09:00AM PST

INVESTIGATING 13 days ago - at 07/24/2026 12:00PM

Start time: 4:00 AM PST

A few customers have reported unable to login in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com)

Please open a support ticket with our Support team by emailing support@snaplogic.com with any questions or concerns.

Next update: Jul 24th 6:00 AM PST

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