Check if Snaps is down, official outages, user-reported issues, and outages map.
Snaps is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 36 incidents since started monitoring Snaps status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Snaps outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 02, 2023 09:03 PM UTC | 
                                              
                                                Minor
                                              
                                             Google Dialogflow is experiencing failures which are affecting Quiq. Bots that use NLU are slow t...
                                             | Ongoing | 
| Jun 13, 2023 09:21 PM UTC | 
                                              
                                                Minor
                                              
                                             Amazon Web Services Lambdas are not responding in Virginia regions. Bots are functional. Some Qui...
                                             | Ongoing | 
| Oct 03, 2022 03:30 PM UTC | 
                                              
                                                Minor
                                              
                                             On October 3rd, 2022 from 10:06am through 11:02am Eastern time, we experienced intermittent incre...
                                             | Ongoing | 
| Jun 21, 2022 08:06 PM UTC | 
                                              
                                                Minor
                                              
                                             From 1:16PM until 3:33PM on June 21st 2022, we experienced a connectivity issue with a backend se...
                                             | Ongoing | 
| Apr 11, 2022 04:49 PM UTC | 
                                              
                                                Minor
                                              
                                             We are working to resolve the issue.
                                             | Ongoing | 
| Mar 22, 2022 08:04 PM UTC | 
                                              
                                                Minor
                                              
                                             On March 22nd, 2022 at 1:58PM Eastern Time, code was deployed to our production servers that caus...
                                             | Ongoing | 
| Dec 13, 2021 08:32 PM UTC | 
                                              
                                                Major
                                              
                                             We are currently investigating this issue.
                                             | Ongoing | 
| Dec 10, 2021 03:58 PM UTC | 
                                              
                                                Minor
                                              
                                             
                                              Dec. 10, 2021, 8:45 AM MT - Facebook Messenger is reporting issues this morning. Our ops team is ...
                                             Monitoring.
                                             | Ongoing | 
| Dec 07, 2021 11:32 PM UTC | 
                                              
                                                Minor
                                              
                                             AWS has been experiencing issues throughout the day. 
We are not experiencing issues impacting p...
                                             | Ongoing | 
| Dec 07, 2021 04:58 PM UTC | 
                                              
                                                Minor
                                              
                                             Our cloud provider, Amazon Web Services, is experiencing some outages in the us-east-1 region. Th...
                                             | Ongoing | 
 
    See what users are saying about Snaps issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | 
|---|---|
| Snaps Platform | OK | 
Snaps Platform is a digital tool that enables businesses to create and manage interactive chatbots and messaging applications across various messaging platforms.
Monitoring Snaps since April 2024
0 incidents in 2025
IsDown is a status page aggregator that monitors if Snaps and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Snaps, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Snaps (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Snaps's 1 component. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Snaps and other services.
 
            IsDown checks Snaps official status page for major/minor outages or downtimes. A major outage is when Snaps experiences a critical issue that severely affects one or more services/regions. A minor incident is when Snaps experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Snaps outage, we send you an alert and update your dashboard and status page.
Snaps and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Snaps status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Snaps publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Snaps and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Snaps but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Snaps and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Snaps and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Snaps down?'
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                        While Downdetector relies on user-submitted reports to detect Snaps outages, IsDown monitors Snaps's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Snaps status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Snaps in a single dashboard. | ||
| Instant Snaps outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Snaps official status and user-reported issues. | ||
| Maintenance feed for Snaps | ||
| Granular alerts filtering by Snaps components and regions. | 
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Snaps isn't down. You can check Snaps status and incident details on the top of the page. IsDown continuously monitors Snaps official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Snaps is currently operational. You can check Snaps status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Snaps being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Snaps official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Snaps last outage was on November 28, 2017 with the title "Temporary downtime"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Snaps and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Snaps is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Snaps's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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